On-Demand Video

ServiceNow Supplier Briefing

May 5, 2020 Now Your Desk!

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In this briefing we look at ServiceNow’s financials, new release product changes, and best practices on how to navigate negotiations and approach deals. ServiceNow has several planned releases for 2020, in which clients can expect shifts in existing products through enhancements and licensing changes. There are steps that can be taken in every deal to help mitigate the risks associated with these changes, and pull leverage away from the vendor.

Key Learning Objectives:

  • Updated financial and current event overview of ServiceNow
  • The impact that ServiceNow’s updated releases have on licensing, pricing, and contractual risk
  • Best practices on contract risk inspection, building demand forecasts, and creating deal alternatives to combat ServiceNow’s
    sales tactics


Dan Beyh

Analyst II

Dan joined ClearEdge in March of 2019, specializing in “Software-as-a-Service” (SaaS) cases, with specific focuses on ServiceNow and Salesforce. Prior to ClearEdge, Dan served as the Head of Investment Servicing at Northwestern Mutual, where he traded and re-balanced client accounts according to their risk tolerance and investment objectives. Dan graduated from Bucknell University, where he studied Mathematics and Economics.